At zzok, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data zzok collects when you use the platform, why we collect it, how we use it, who we share it with, and what rights you have over your own information. We've written it in plain language so you actually understand it.
How We Handle Your Data
These aren't just policy words. They're the actual principles that shape how zzok handles every piece of data you share with us.
zzok only collects the personal data that is genuinely necessary to operate your account, process your BDT transactions, and comply with legal obligations. We don't collect data for the sake of it.
All personal data stored by zzok is protected using industry-standard encryption. Your account credentials, payment details, and identity documents are never stored in plain text on our systems.
zzok does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to provide and improve the zzok platform for you.
You have the right to access, correct, and delete your personal data held by zzok. You can exercise these rights at any time by contacting our support team — no complicated process, no unnecessary delays.
bKash, Nagad, and Rocket payment data is processed exclusively by certified payment processors. zzok does not store your full mobile banking credentials on its own servers at any point.
This Privacy Policy tells you everything. If zzok changes how it handles your data in any meaningful way, we will notify you by email before the change takes effect and update this page with a new effective date.
Your Data Rights
As a zzok player, you have clear rights over your personal data. Here's what each one means in practice.
Request a copy of all personal data zzok holds about you. We will provide this within 30 days of your verified request.
Ask zzok to correct any inaccurate or incomplete personal data we hold about you. We will update it promptly upon verification.
Request deletion of your personal data. Note that some data must be retained for legal and regulatory compliance even after account closure.
Ask zzok to limit how we use your data while a dispute or correction request is being resolved.
Request your personal data in a structured, machine-readable format so you can transfer it to another service if you wish.
Object to zzok processing your data for direct marketing purposes. We will stop immediately upon receiving your request.
To exercise any of these rights, email us at [email protected] with your account details and the specific request. We respond within 30 days.
Scope: This Privacy Policy applies to all personal data collected by zzok through the zzok.io website, the zzok mobile application, and any related services. By registering a zzok account or using the platform, you confirm that you have read and understood this policy.
zzok is an online casino and gaming platform operating at zzok.io, serving players in Bangladesh. When this Privacy Policy refers to "zzok", "we", "us", or "our", it means the zzok platform and the entity responsible for operating it. zzok is the data controller for all personal data collected through the platform.
If you have any questions about how zzok handles your personal data, or if you want to exercise any of your data rights, you can contact us at any time at [email protected]. Our support team is available 24 hours a day, 7 days a week.
zzok collects personal data in three main ways: data you provide directly when registering or using the platform, data generated automatically through your use of the platform, and data received from third-party service providers such as payment processors.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Email address, phone number | Registration form, account settings |
| Financial Data | bKash / Nagad / Rocket account reference, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Automatically on platform access |
| Usage Data | Games played, session duration, bet history, login times | Automatically during gameplay |
| Communications Data | Support chat logs, email correspondence | When you contact zzok support |
What zzok does not collect: zzok does not collect or store your full mobile banking PIN, password, or OTP codes. Payment authentication is handled entirely by your payment provider (bKash, Nagad, or Rocket) on their own secure systems.
zzok uses the personal data it collects for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected. Here is a breakdown of how your data is used:
zzok processes your personal data on one or more of the following legal bases, depending on the specific purpose:
zzok does not sell your personal data. We share data only with trusted third parties where it is necessary to operate the platform, comply with legal requirements, or protect the security of the platform and its players.
Third-Party Agreements: All third parties who process personal data on behalf of zzok are bound by data processing agreements that require them to handle your data securely, use it only for the specified purpose, and comply with applicable data protection standards.
zzok uses cookies and similar tracking technologies on the zzok.io website and mobile application. Cookies are small text files stored on your device that help the platform function correctly and allow zzok to understand how players use the site.
You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the zzok platform.
zzok retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, zzok securely deletes or anonymises it so that it can no longer be linked to you as an individual.
zzok takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:
Security Incident Notification: In the event of a data breach that is likely to affect your rights or freedoms, zzok will notify you without undue delay and provide details of the incident, the data affected, and the steps being taken to address it.
zzok is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the zzok platform in any way.
If zzok becomes aware that personal data has been collected from a person under 18, that account will be immediately suspended, the data will be deleted, and any deposits will be returned to the originating payment method. If you believe a minor has registered on zzok, please contact us immediately at [email protected].
zzok may send you promotional emails, SMS messages, or in-app notifications about bonuses, new games, and special offers — but only if you have opted in to receive them during registration or through your account settings.
zzok may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify you by email to the address registered on your account and display a prominent notice on the zzok platform before the changes take effect.
The "Last updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage you to review this Privacy Policy periodically. Continued use of zzok after the effective date of any update constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how zzok handles your personal data, please get in touch with our team:
For information about your account terms, visit our Terms and Conditions page. For responsible gaming tools and support, visit our Responsible Gaming page.
Play with Confidence
Register your zzok account today and enjoy 500+ certified games in BDT — knowing your personal data is handled with the care and transparency it deserves.